Since Covid-19 started spreading across Europe, the travel restrictions implemented by governments have severely impacted our operations and forced a significant number of flight cancellations. More recently, we’ve been working hard to repatriate around 45,000 customers, and we continue to work with governments to support the ongoing effort to get people home.
However, it has become increasingly difficult to operate flights whilst guaranteeing the wellbeing of our customers and crew. Therefore, we have taken the difficult decision to ground all easyJet aircraft until further notice.
Options if your flight is cancelled
If your flight has been cancelled as a result of this, we are sorry. You will be contacted by our customer service team outlining the options available to you in Manage Bookings. Please click here for more information in our Frequently Asked Questions page.
We appreciate your support and patience
We know that this has been a difficult and frustrating time for many of you who have had your travel plans disrupted, for those who may have had to wait on calls, or for those who faced difficulties booking onto rescue flights.
In these extraordinary times, we’re missing travel as much as anyone. As soon as it is safe to do so, we will be flying again. Until then, we thank you for your support and understanding.
easyjet.com